Legal notice

Last Updated: September 22, 2026

Welcome to DUXNARIXAβ„’.

These Terms & Conditions (β€œTerms”) govern purchases made through duxnari.com and your use of the products, checkout functions, customer-service features, and related services provided through our online store.

Throughout these Terms, β€œDUXNARIXAβ„’,” β€œwe,” β€œus,” and β€œour” refer to the store operated by Shenzhen Lijie Technology Co., Ltd.

By accessing our website, submitting an order, or otherwise using our Services, you agree to these Terms together with the policies referenced below.

If you do not agree with these Terms, please do not place an order or continue using the applicable Services.

1. Business Information

The business responsible for operating duxnari.com is:

Brand / Trademark: DUXNARIXAβ„’
Primary Domain: duxnari.com
Owner: GongQingya

Legal Company Name:
Shenzhen Lijie Technology Co., Ltd.

Business Address:
Room 1816, Chuangxin Times Building
No. 3 Gangxi Road, Gangtou Community
Bantian Subdistrict, Longgang District
Shenzhen, China

Customer Support Email:
service@duxnari.com

Customer Service Phone:
+86 18529419167

DUXNARIXAβ„’ is operated by Shenzhen Lijie Technology Co., Ltd.

This business information should remain consistent across our customer-facing legal and support pages.

2. Scope of These Terms

These Terms apply to transactions and Services offered through duxnari.com.

They should be read together with our applicable:

  • Privacy & Personal Information Policy

  • Payment & Checkout Information

  • Shipping & Delivery Policy

  • Returns, Refunds & Exchanges Policy

  • Website Use & Access Terms

  • Frequently Asked Questions

  • Other terms disclosed before or during checkout

If additional terms apply to a particular promotion, product, or service, those additional terms may also form part of the applicable agreement.

3. Eligibility to Purchase

By placing an order, you confirm that:

  • You are legally capable of entering into a purchase agreement under applicable law

  • The information you provide is accurate and current

  • You are authorized to use the selected payment method

  • Your purchase is for lawful purposes

  • You will comply with applicable laws relating to the transaction

Where a customer is below the legal age required to enter into a contract, the purchase should be completed or authorized by a parent or legal guardian where required by law.

4. Product Information

We aim to present product information as clearly and accurately as reasonably possible.

Product listings may include:

  • Product names

  • Photographs

  • Descriptions

  • Dimensions

  • Materials

  • Features

  • Colors

  • Variants

  • Prices

  • Availability

However, actual product appearance may vary slightly because of:

  • Screen or display settings

  • Photography conditions

  • Lighting

  • Manufacturing tolerances

  • Product improvements

  • Natural material variation where applicable

Minor differences that do not materially affect the intended function of a product do not automatically mean that the product is defective.

Mandatory consumer rights remain unaffected.

5. Product Availability

All products are subject to availability.

We may reasonably:

  • Update product selections

  • Change available variants

  • Limit quantities

  • Suspend certain listings

  • Discontinue products

  • Correct inaccurate stock information

If a product becomes unavailable after you place an order, we may contact you regarding the available options.

Where we cannot fulfill the affected item, an appropriate refund will be issued for the unavailable portion of the order.

6. Placing an Order

When you submit an order through duxnari.com, you are offering to purchase the selected products under these Terms.

Before placing an order, please review:

  • Product selection

  • Quantity

  • Product variation

  • Shipping address

  • Billing information

  • Shipping charges

  • Discounts

  • Payment method

  • Final order total

You are responsible for checking this information before submitting the transaction.

7. Order Acceptance

An order confirmation does not necessarily mean that an order can never be cancelled or rejected.

We may decline, hold, or cancel an order where reasonably necessary because of circumstances such as:

  • Product unavailability

  • Payment failure

  • Obvious pricing error

  • Suspected fraud

  • Duplicate transactions

  • Shipping restrictions

  • Incorrect customer information

  • Unusual order activity

  • Violation of these Terms

Where payment has already been collected for an order that we cancel, we will issue an applicable refund.

8. Order Confirmation

After an order is successfully submitted, customers will normally receive an order confirmation at the email address provided during checkout.

The confirmation may include:

  • Order number

  • Purchased products

  • Order total

  • Shipping information

  • Other transaction details

Please review the confirmation and contact us promptly if you identify an error.

9. Order Changes

If you need to request a change after submitting an order, contact:

service@duxnari.com

We recommend submitting modification requests within 12 hours after purchase.

Please include:

  • Your order number

  • Full name

  • Requested change

We will make reasonable efforts to accommodate a request where operationally possible.

However, we cannot guarantee changes once fulfillment, packing, or carrier handover has begun.

10. Order Cancellation

Cancellation requests should be submitted as soon as possible and preferably within 12 hours after purchase.

Email:

service@duxnari.com

Once an order has entered fulfillment or been shipped, cancellation may no longer be possible.

If cancellation is no longer available, an eligible customer may instead use the applicable return process after delivery.

11. Pricing

Product prices are displayed on duxnari.com.

Prices may change from time to time because of:

  • Promotions

  • Product updates

  • Market conditions

  • Discount campaigns

  • Pricing corrections

Unless otherwise stated, the price applicable to an order is the price displayed during checkout when the transaction is submitted.

12. Pricing Errors

Despite reasonable efforts, a pricing or display error may occasionally occur.

If an obvious material pricing error affects an order, we may:

  • Correct the information

  • Contact you before fulfillment

  • Offer the opportunity to proceed at the corrected price

  • Cancel the affected order and issue an applicable refund

We will not intentionally use misleading pricing practices.

13. Currency

Unless another currency is clearly displayed during checkout, transactions through duxnari.com are processed in:

United States Dollars (USD)

If your payment account uses another currency, your bank, card issuer, or payment provider may apply:

  • Currency conversion

  • Exchange-rate adjustments

  • International transaction fees

These third-party charges are outside our direct control.

14. Payment Methods

Available payment methods are shown during checkout.

Depending on your location and checkout configuration, they may include:

  • PayPal

  • Eligible credit cards

  • Eligible debit cards

  • Other payment options shown during checkout

Availability may vary by region, issuing bank, payment provider, or transaction.

The payment methods displayed during checkout are the authoritative options for that order.

15. Payment Authorization

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Transactions may require authorization by:

  • Banks

  • Card issuers

  • PayPal

  • Payment processors

  • Fraud-prevention systems

A payment may be declined because of:

  • Incorrect information

  • Insufficient funds

  • Security controls

  • International restrictions

  • Verification requirements

  • Other issuer or provider decisions

16. Payment Security

Sensitive payment credentials are generally processed through the applicable third-party payment infrastructure used during checkout.

We do not ask customers to send complete card numbers, card security codes, banking passwords, or PayPal passwords through ordinary customer-service emails.

For additional information, please review our Payment & Checkout Information page.

17. Discounts & Promotions

Discounts, promotional codes, and special offers may be subject to individual terms.

Unless otherwise stated:

  • Discount codes must be entered before checkout completion

  • Codes may have expiration dates

  • Certain products may be excluded

  • Minimum purchase requirements may apply

  • Some promotions may not be combined

  • A code may be limited to one use per customer or order

The discount shown in the final checkout summary is the amount applied to the transaction.

18. Shipping Charge

Unless another amount is clearly displayed during checkout, our standard shipping fee is:

USD $6.99 per order

The applicable shipping charge will be disclosed before order completion.

19. Order Processing

Orders generally require approximately:

2–5 business days

for processing before shipment.

During periods of unusually high demand, major promotions, or holidays, processing may take up to approximately:

6 business days.

Processing time is separate from shipping transit time.

20. Estimated Delivery

After dispatch, estimated delivery times are generally:

United States: 8–14 business days
Canada: 10–16 business days
United Kingdom: 10–16 business days
Australia: 10–16 business days
Other International Destinations: 14–21 business days

These timeframes are estimates and are not guaranteed delivery dates.

21. Delivery Delays

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier congestion

  • Customs processing

  • Severe weather

  • Public holidays

  • Transportation disruption

  • Remote-area delivery

  • Incorrect addresses

  • Local postal delays

For further information, please review our Shipping & Delivery Policy.

22. Tracking Information

Where tracking is available, shipment information will normally be sent after the order has been dispatched.

Carrier tracking may take approximately 1–3 business days after dispatch to begin showing movement.

A temporary absence of tracking updates does not necessarily mean that a package has been lost.

23. International Orders

International shipments may be subject to:

  • Import duties

  • VAT

  • Customs charges

  • Brokerage fees

  • Local taxes

  • Other government assessments

Unless expressly collected during checkout, these charges may be the responsibility of the recipient.

Customs rules vary by destination.

24. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Please verify:

  • Recipient name

  • Street address

  • Apartment or unit

  • City

  • State or province

  • Postal code

  • Country

  • Telephone number where requested

Incorrect information may result in delay, failed delivery, or return to sender.

25. Lost, Damaged or Incorrect Orders

If a product arrives:

  • Damaged

  • Defective

  • Incorrect

  • Missing a material component

please contact:

service@duxnari.com

Provide your order number and appropriate supporting information, such as photographs where relevant.

After review, we will provide an appropriate resolution in accordance with our policies and applicable law.

26. Returns

Eligible products may generally be requested for return within:

30 days after delivery

Products should generally be:

  • Unused

  • In substantially original condition

  • Accompanied by relevant accessories

  • Returned with applicable packaging where reasonably required

  • Supported by proof of purchase

Eligibility exceptions may apply to certain product categories.

27. Starting a Return

Customers must contact us before sending a return.

Email:

service@duxnari.com

Please provide:

  • Full name

  • Order number

  • Product involved

  • Reason for return

  • Relevant photographs where applicable

Our support team will provide the appropriate return instructions after reviewing the request.

28. Return Address

Our published business address should not automatically be treated as a universal merchandise-return address.

Return routing may vary based on:

  • Product

  • Fulfillment facility

  • Customer location

  • Logistics arrangements

Do not mail a product until you have received the applicable return instructions.

29. Refunds

After an approved returned product has been received and reviewed, we aim to initiate the applicable refund within approximately:

10 business days

Approved refunds are generally returned to the original payment method.

External banks or payment providers may require additional processing time before the funds appear.

30. Refund Follow-Up

If more than 15 business days have passed after you were informed that your refund was approved and you still cannot identify the credit, please contact:

service@duxnari.com

Include your order number so our team can review the transaction.

31. Exchanges

Where a customer wants a different product or variation, the most efficient process may be to:

  1. Request a return for the original eligible item.

  2. Follow the provided return instructions.

  3. Place a new order for the preferred product.

For defective or incorrectly supplied goods, a replacement may also be offered where appropriate.

32. European Consumer Rights

Where applicable European Union consumer-protection law applies to a qualifying distance purchase, eligible consumers may have statutory withdrawal rights.

This commonly includes a 14-day withdrawal period, subject to applicable legal conditions and exclusions.

Nothing in our standard return policy limits mandatory statutory rights.

33. Privacy & Personal Information

Personal information collected through our store is handled according to our Privacy & Personal Information Policy.

Information may be processed for purposes including:

  • Order fulfillment

  • Payment processing

  • Shipping

  • Customer service

  • Fraud prevention

  • Website operation

  • Legal compliance

  • Marketing where permitted

Please review the Privacy Policy for additional details.

34. Customer Accounts

Where account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials.

Please contact us promptly if you believe:

  • An account has been accessed without authorization

  • A password has been compromised

  • Suspicious activity has occurred

You may not use an account to impersonate another person or engage in fraudulent activity.

35. Acceptable Use

You may not use our website or Services to:

  • Violate applicable law

  • Commit fraud

  • Infringe intellectual-property rights

  • Introduce malicious software

  • Disrupt website functionality

  • Access systems without authorization

  • Collect personal information unlawfully

  • Send spam or phishing messages

  • Misuse promotions

  • Impersonate another individual or business

We may restrict access where reasonably necessary to protect our customers, Site, or business.

36. Intellectual Property

Unless otherwise stated, content made available through duxnari.com is owned by, licensed to, or lawfully used by Shenzhen Lijie Technology Co., Ltd.

This may include:

  • DUXNARIXAβ„’ branding

  • Logos

  • Text

  • Graphics

  • Product photography

  • Illustrations

  • Page layouts

  • Videos

  • Website elements

Such materials may be protected by applicable intellectual-property laws.

37. Limited Personal Use

Site content may be used for ordinary personal shopping and informational purposes.

Without authorization, you may not:

  • Commercially reproduce substantial Site content

  • Republish our product photography as your own

  • Sell or sublicense Site content

  • Falsely represent an affiliation with DUXNARIXAβ„’

  • Remove applicable proprietary notices

38. Third-Party Services

Our Services may rely on third parties supporting areas such as:

  • Payment processing

  • Website infrastructure

  • Analytics

  • Shipping

  • Customer communication

  • Fraud prevention

Third-party platforms may apply their own terms and privacy practices.

We are not responsible for independently operated third-party services except where responsibility cannot legally be excluded.

39. External Links

Our Site may include links to external websites.

The presence of a link does not necessarily mean that we:

  • Own the third-party website

  • Control its content

  • Guarantee its services

  • Endorse all information it publishes

Please review third-party terms and privacy policies before using external services.

40. Customer Feedback

Customers may voluntarily submit:

  • Reviews

  • Comments

  • Suggestions

  • Product feedback

  • Photographs

You confirm that you have the right to submit any such material.

Content must not infringe third-party rights or contain unlawful, fraudulent, malicious, or abusive material.

41. Website Errors

Although we aim to provide accurate information, occasional errors may occur.

We may correct:

  • Typographical errors

  • Pricing mistakes

  • Product information

  • Stock data

  • Promotional details

  • Other inaccuracies

Where an error materially affects an order, we will provide an appropriate resolution.

42. Website Availability

We do not guarantee that duxnari.com will always operate without interruption.

Temporary interruption may occur because of:

  • Maintenance

  • Software updates

  • Hosting outages

  • Security incidents

  • Network failures

  • Third-party service problems

  • Other circumstances outside our reasonable control

43. Disclaimer

To the extent permitted by applicable law, the Site and its online functionality are provided on an available basis.

We do not guarantee that:

  • Every Site feature will always remain uninterrupted

  • Every technical error will be immediately corrected

  • All third-party systems will remain continuously available

  • Every device will display content identically

Nothing in this section limits legal guarantees or consumer rights that cannot lawfully be excluded.

44. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Lijie Technology Co., Ltd., DUXNARIXAβ„’, and their applicable service providers will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the Site where such liability may legally be limited.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.

Mandatory consumer rights remain unaffected.

45. Indemnification

Where permitted by law, you agree to be responsible for reasonable losses or claims arising directly from:

  • Intentional unlawful misuse of our Services

  • Fraud

  • Material breach of these Terms

  • Intentional infringement of another party's rights

This provision does not apply where prohibited by mandatory consumer law.

46. Force Majeure

We are not responsible for failure or delay caused by circumstances outside our reasonable control.

Examples may include:

  • Natural disasters

  • Severe weather

  • Government restrictions

  • War or civil unrest

  • Epidemics

  • Carrier disruption

  • Customs restrictions

  • Labor disruption

  • Telecommunications failure

Where possible, we will make reasonable efforts to resume affected operations.

47. Risk and Delivery Responsibility

Nothing in these Terms is intended to transfer the risk of loss to a consumer earlier than permitted under applicable law.

Where mandatory consumer rules determine when responsibility for goods transfers, those rules will apply.

48. Consumer Protection

These Terms do not exclude or reduce any consumer protection that cannot legally be waived.

Depending on your jurisdiction, mandatory rights may apply to:

  • Product quality

  • Product conformity

  • Delivery

  • Defective products

  • Cancellation

  • Returns

  • Refunds

  • Privacy

Where mandatory law conflicts with these Terms, mandatory law will prevail.

49. Governing Principles

These Terms will be interpreted in accordance with laws applicable to Shenzhen Lijie Technology Co., Ltd., the relevant transaction, and the customer relationship, subject to mandatory consumer-protection rules that may apply in the customer's jurisdiction.

Nothing in these Terms is intended to deprive a consumer of legal protections that cannot be contractually waived.

50. Resolving a Concern

If you experience a problem with an order, payment, shipment, return, product, or other aspect of our Services, please contact us first.

Email: service@duxnari.com
Phone: +86 18529419167

We will make reasonable efforts to review the issue and provide an appropriate response.

Nothing in this section prevents either party from exercising legal rights available under applicable law.

51. Changes to These Terms

We may update these Terms when necessary to reflect changes to:

  • Business operations

  • Products

  • Website functionality

  • Customer policies

  • Legal requirements

The current version will be published on duxnari.com.

Where appropriate, the Last Updated date will also be revised.

Changes will apply prospectively to the extent required by law.

52. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

The affected provision may be limited or interpreted only as necessary to make it enforceable where legally possible.

53. No Waiver

Failure to enforce a provision immediately does not necessarily waive our right to enforce it later.

Any waiver will apply only to the specific circumstances for which it was validly given.

54. Entire Agreement

These Terms, together with the applicable policies published on duxnari.com, form the agreement governing applicable purchases and Services.

This includes, where relevant:

  • Privacy & Personal Information Policy

  • Payment & Checkout Information

  • Shipping & Delivery Policy

  • Returns, Refunds & Exchanges Policy

  • Website Use & Access Terms

If mandatory law provides additional rights, those rights remain applicable.

55. Contact Information

If you have questions about these Terms & Conditions, an order, or our customer policies, contact:

DUXNARIXAβ„’

Owner:
GongQingya

Legal Company / Operator:
Shenzhen Lijie Technology Co., Ltd.

Business Address:
Room 1816, Chuangxin Times Building
No. 3 Gangxi Road, Gangtou Community
Bantian Subdistrict, Longgang District
Shenzhen, China

Customer Support Email:
service@duxnari.com

Customer Service Phone:
+86 18529419167

Website:
duxnari.com

DUXNARIXAβ„’ is operated by Shenzhen Lijie Technology Co., Ltd.

For order-related inquiries, please include your order number whenever possible.

Clear Terms. Transparent Shopping.

At DUXNARIXAβ„’, we believe customers should be able to understand the key conditions of a purchase before completing checkout.

These Terms are intended to clearly explain our approach to orders, pricing, payment, shipping, returns, refunds, website use, customer rights, and business responsibility while making the legal entity operating duxnari.com easy to identify.

Thank you for shopping with DUXNARIXAβ„’.